HBI® Scales Canada wants to help you get the best products into your shop and in the hands of your consumers. Contact our sales team for any questions about setting up an account with HBI® Scales Canada or if you would like to learn more about our products.
HBI® Scales Canada
520 East Kent Ave South
3315 W. Buckeye Road, Suite B
Phoenix, AZ 85009 USA
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Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Depends on the weight and destination. The more it weighs, combined with the distance travelled will determine the shipping costs. We always cross reference 3 different shipping companies to find you the best rates.
Which payment methods are accepted in the Online Shop?
Credit card, wire transfer, cash, money order or if you have terms that were provided on the account, you may use account terms.
How long will delivery take?
Depends on where they are located; Alberta AB=1-2 days, Saskatchewan SK=2-3 days, Manitoba MB=3=4 days, Ontario ON=4-5 days, and any further east is 5-7 days. This may be delayed if they are outside of a terminal city.
How secure is shopping in the Online Shop? Is my data protected?
Very! No personal information is stored here.
What exactly happens after ordering?
We process the order and then we call or email to confirm the order. Once the order has been confirmed, it will be sent to our warehouse for processing and shipping.